Please see below for details of the responsibilities of Mid Suffolk District Council and Suffolk County Council.

Mid Suffolk District Council 


Phone 0300 1234000 (from 8.45am) to be connected to any Mid Suffolk District Council service.

When calling the above number, please select:

  • Option 2 for council tax, housing benefits or housing rents
  • Option 3 for housing or housing repairs
  • Option 4 for bins, household waste and recycling
  • Option 5 for building control or planning
  • Option 6 for licensing
  • Option 7 for environmental health or general enquiries


Drop in to see them at Stowmarket (54 Ipswich Street, IP14 1AD), Monday to Thursday, from 9.00am to 5.00pm, or Friday, from 9.00am to 4.30pm.

Postal Address

Endeavour House
8 Russell Road
Ipswich IP1 2BX

Business: Licensing – Business Continuity – Environmental Health – Business Rates – Health & Safety at Work – Economic Development
Council Tax & Benefits Administration
Environmental: Grass Cutting – Street Care and Cleansing – Trees and Hedges – Countryside Sites – Environmental Protection – Energy and Climate Change
Housing and Homelessness: Affordable Housing and Development – Council Housing – Homelessness and Housing Advice – Landlords and Private Sector Housing – Repairs and Maintenance – Sheltered Housing – Tenant Involvement
Leisure and Culture: Countryside – Playgrounds and Playing Fields – Tourism – Community Development – Sports and Leisure – Suffolk’s Active Community Scheme
Planning and Building: Planning – Planning Policy – Building Control – Conservation and Listed Buildings – Street Naming and Numbering – Planning Enforcement
Waste Services: Household Waste and Recycling – Garden Waste – Trade Waste – Nuisance and Abandoned Vehicles – Household Waste Recycling Centres
Your Community: Allotments – Emergency Planning – Parking – Community Safety – Community Development


Suffolk County Council

Endeavour House, 8 Russell Road, Ipswich, IP1 2BX

03456 066 067 / /

Adult and Community Services: Access to Care Services – Accommodation for Vulnerable People – Adult Learning and Skills – Employment and Economic Well-Being  – Archives – Museums and the Arts – Safeguarding of Vulnerable Adults and Specialist Support for People at Home
Children and Young People’s Services : Education  Admissions – Transport – Early Years Support – Children’s Social Care – Youth Support – Community Health and Wider Services to Support Children and Families
Economy, Skills and Environment: Promotion of prosperity and development and protection and improvement of natural and historic environment
Public Protection: Suffolk Fire Rescue Service – Trading Standards Service – Joint Emergency Planning Unit and Community Safety
Other Services: Grass Cutting and Highways